Was my first time using them. Had heard great things about them and regularly referred them to folks in need for many years. A+ experience from start to finish. Got me in the next day. Had tree roots backing up my plumbing. Lee and team are the best, so honest and service driven. I will keep using them as needed. Honored and delighted to keep them in my service provider list. They are aces in my circle of trust deck!
Trent arrived and got right to it. He walked me through as we went through a main line camera inspection and it was quick and efficient. Also did a good job of telling me next steps and how to keep up with maintenance.
Technician Rod was really great. He did a video inspection of the line and found nothing that needed any work, and gave me a DVD of the inspection. No mess to clean up at all. He also answered some of my general plumbing questions.
Great communication throughout including prior day reminder and on the way messages including employee profile. On time and efficient! Very informative about results. Prompt invoice and completion. I'd use them again.
I am SO HAPPY with my entire experience with Ron the Sewer Rat!!! Jeff was SO HELPFUL and friendly! He did a GREAT job! He explained the process to me and answered my questions. When I called to make an appointment, it was an easy process with a friendly person. They got me in the next day (I didn't request same-day service). I will call them every year to maintain my main line. Thank you to the whole Ron the Sewer Rat team! I will recommend you to others!
Trent was friendly, professional, knowledgeable, and clean. He made it a point to clean up and follow the scouting, "leave your campsite as neat or neater than when you arrived" rule. He worked hard and after finishing he took a moment to explain the process and shared a couple of sewer tips. I really appreciate how fast I was able to get help, within hours. Hopefully, I will never have another plugged sink, toilet, or tub, but if I do, I'll call Ron the Sewer Rat.
I got a notification that my technician, ROD, was on their way for my appointment time. He was on time and friendly! He showed me exactly what he was doing! Who knew you could take a scope of your pipes! He made recommendations of the next steps and was a pleasure to work with. I would recommend ROD as the technician and Ron the Sewer Rat as the company to anyone looking for a sewer line inspection! GREAT JOB!
I can't say enough about how great this company is. There value, responsiveness, and level of service are all beyond compare. Trent not only fixed the problem but was also very educating on what causes the issue. This company will be my only call when facing drain issues in the future. Keep up the great work!
Jon was professional. He not only fixed the problems that I had hired Ron the Sewer Rat for, but noticed an issue with the way the toilet was flushing and fixed that as well for no extra charge. He also gave a suggestion for how to fix the issue in the future. Would definitely hire them again!
Came highly recommended from multiple friends and I can see why. Rod was really friendly. He answered a bunch of questions I had and was honest about how often we needed to clean out our main line. He was not trying to oversell any services like some of the other folks in town. I only wish I had a company with this level of service for all the mechanical items in our house!
I am so thankful that my friend referred me to Ron the the Sewer Rat. My main line backed up and they were able to come immediately (and work with my schedule) to troubleshoot. The technician quickly figured out what the issue was and fully completed the work. The cost was also very, very affordable. I am pretty sure that I would have paid 40-50% more if I randomly selected a "big-name" plumber.
Jeff G was professional, friendly, and helpful. He cleaned out our main drain, which was heavily obstructed with tree roots. He offered tips for maintaining the drain and explained all of the work he was doing. This company is up front with their reasonable pricing and were able to complete the job in the estimated time frame. We were able to get a same-day appointment and Jeff arrived promptly. One thing I really appreciated is that they sent a picture and short bio of Jeff so I was reassured knowing who would be in my home. Thanks so much!
Really friendly, great tech came to do a basic main drain clean-out... I'm totally satisfied. Cost was $198.00. That was for a 1.5hr minimum job, so he basically polished the drain all the way to the city drain. Video was included.
I've been using Ron the Sewer Rat for many years. They have always provided fast, efficient service. The last few times they have sent us Jeff and he is awesome! Very friendly, knowledgeable and professional! I always request him when calling for service now. Thanks, Jeff and Ron the Sewer Rat! Keep up the excellent service!
A Google User
17:35 01 Apr 19
Jeff was great! He came out to do a sewage inspection on a new home we just bought. He was on time, super friendly, and got the job done efficiently. Would definitely recommend Jeff , and the company as a whole.
Had a great experience with Ron the Sewer Rat. Rod came out the morning I called. He did a great job fixing my main line, and I was more than happy to pay the very reasonable fee that was charged. I will definitely use this company again if the need arises.
Awesome....and I mean it. I had a rooted up main that had me not using water in my house for a couple of days. Unfortunately, I had tried a different company out of St. Paul first. The first company took two hours, went 35 feet in, claimed they were stuck, and either kept pushing me to overtime (after 5pm) hourly or wanted to up-sell me to jetting...On top of that they left a mess on my floor and wall and then had me waiting for two days and counting for that service. I got frustrated and called Ron the Sewer Rat and asked for a second opinion. They assured me that if it was just roots and not a broken/collapsed main, that they would be through it in less than an hour. They did not lie. Mike came and he had pushed/cut through 75 feet (well into the city's sewer) in about 15 minutes: so I don't know what the other guy's problem was. He backed it out, ran it again with a larger double auger, ran a camera down in it so I could see - and was cleaned up within an hour. My main now looks cleaner than my colon. All this while educating me in the process. He was so capable and efficient, I had him clean out a secondary drain line as well. Very much appreciated every part of my experience, and will not hesitate to recommend in the future. Well done.
I called Ron THE SEWER RAT and within hours They came and took care of my problem and did a fantastic job. They came with a great referal and they will do the job for you! I will never be at a loss for a good plumber again. They are really great, so trust your gut and give them a call. And they offer a resonance rate for the job. Plus, I love their company name. RON THE SEWER RAT. #1 in my book.
Trent is awesome!! He is so nice & explains everything. I feel confident that all is well each time he comes out, which is more often than normal due to my son with disabilities flushing things that don’t belong. Even when they are super busy they squeeze me in. All the guys in the office are great too!
Trent arrived on time, and alerted me when he was close by. He was professional, thorough and answered all of my questions. He left the area clean. I was very happy with my service and will definitely use "Ron the Sewer Rat" again and again to keep things moving in the right direction!
Lee came to inspect a home I'm looking to purchase and did a wonderful job. He let me watch the screen while he ran the camera through the line and explained what I was seeing and anything that could be an issue in the future. He was professional and respectful. I definitely recommend!
I am ecstatic with my experience with Ron the Sewer Rat company. They were able to send someone out to my house when it was convenient for me. Tim arrived on time. He quickly got to work and and my toilet is now flushing like it did when it was brand new! Tim was very neat and courteous and when he left there was no mess left behind. I will definitely use this company in the future. I will recommend them to friends and family members.
Kyle met me at the house we are looking at buying and was thorough and competent. He worked hard to find the place where he could inspect the sewer (not easy mind you!). He showed me the video and talked me through the details. Everyone at Ron the Sewer Rat was kind and accommodating. I hope I never need to call them, but if I do I am confident that they will be my go to folks!
I have used Ron the Sewer Rat for years. I've always had wonderful experiences and service. Tim was a wonderfully personable representative, answering my questions and concerns. Quickly identified the problem I thought it was. Service is always neat and fairly priced. Tim was excellent...I always recommend this service on Next Door Neighbor Diamond Lake
Received same day emergency appointment for my main line. My technician, Rod went above and beyond with this assignment. The job ran him behind a bit and he remained calm. With that said, he was friendly, helpful and very professional. I very much appreciated his time and service. I would recommend Rod and "Ron the Sewer Rat" for your plumbing needs!
We needed some help with a couple drains in our home that were backing up. A friend told us about Ron the Sewer Rat so we gave them a try. Lee showed up on time and did a great job of gently snaking out our basement and kitchen drains. He took great care in the work he did and made sure to clean up when he was finished. Very satisfied.
Phoned the business Thursday evening, 8pm. Left a VM (not urgent), but asked for a schedule the next day. Received phone call not too long after, close to 9 maybe. Connected w/ gentlemen and scheduled a call for next day (thank you!), and Kyle W arrived on-time. Kyle W was awesome. Professional, clean, pleasant. He worked at a rapid pace, but took care. We ended up needing two floor drains cleaned, and an object removed from one. Took Kyle quite some time because of the obstruction, but he was patient, calm, resilient, and took care of business. Left things clean, and dotted his Is, crossed his Ts. Nice job and thank you!
Great service! I was able to schedule a next day appointment, and Kyle did an amazing job. He had to do extra work to locate and access the sewer stack, but was quick, professional, and super informative about the state of my pipes. He went further to make sure there were no residual problems in my floor drain as well. To top it off, their pricing is very fair. Highly recommend.
These guys are simply the best and most experienced. Our main drain was clogged. Through our energy company emergency cleaning plan, another company came out. Not only could the other company not fix the problem, they were fairly certain that our pipes were broken and would require a very long and expensive fix. Ron the Sewer Rat proved them wrong and fixed the problem in no time. I will never deviate from using this company again.
Honest, dependable, knowledgeable, write his number down and call it first.The best service experience I've had in 40 years. Really. Unbelievably professional and efficient. Even had a fix for something that was not really part of the job. Excellent DVD of finished work for future home sale.
Floor Drains, Basement Drains, Laundry Drains, Tub and Shower Drains, Bathroom Sinks, Kitchen Sinks. Click Here for Pricing and More Information.
Sewer Lines and Main Line Drains. Click here for Pricing and More Information.
Camera Inspections and Locating
Sewer Camera Inspections are an easy way to avoid a disastrous sewer problem, we use the latest in sewer camera technology to accurately inspect your sewer. Click here for Pricing and More Information.
Hours of Operation
Monday - Friday
8:00 AM – 5:00 PM
9:00 AM – 3:00 PM
Closed on these Holidays; New years Day, 4th of July, Thanksgiving, and Christmas.
We offer same day & emergency services that are available with online scheduling or a phone call.