Had a great experience with Ron the Sewer Rat. Rod came out the morning I called. He did a great job fixing my main line, and I was more than happy to pay the very reasonable fee that was charged. I will definitely use this company again if the need arises.
Awesome....and I mean it. I had a rooted up main that had me not using water in my house for a couple of days. Unfortunately, I had tried a different company out of St. Paul first. The first company took two hours, went 35 feet in, claimed they were stuck, and either kept pushing me to overtime (after 5pm) hourly or wanted to up-sell me to jetting...On top of that they left a mess on my floor and wall and then had me waiting for two days and counting for that service. I got frustrated and called Ron the Sewer Rat and asked for a second opinion. They assured me that if it was just roots and not a broken/collapsed main, that they would be through it in less than an hour. They did not lie. Mike came and he had pushed/cut through 75 feet (well into the city's sewer) in about 15 minutes: so I don't know what the other guy's problem was. He backed it out, ran it again with a larger double auger, ran a camera down in it so I could see - and was cleaned up within an hour. My main now looks cleaner than my colon. All this while educating me in the process. He was so capable and efficient, I had him clean out a secondary drain line as well. Very much appreciated every part of my experience, and will not hesitate to recommend in the future. Well done.
I called Ron THE SEWER RAT and within hours They came and took care of my problem and did a fantastic job. They came with a great referal and they will do the job for you! I will never be at a loss for a good plumber again. They are really great, so trust your gut and give them a call. And they offer a resonance rate for the job. Plus, I love their company name. RON THE SEWER RAT. #1 in my book.
Trent is awesome!! He is so nice & explains everything. I feel confident that all is well each time he comes out, which is more often than normal due to my son with disabilities flushing things that don’t belong. Even when they are super busy they squeeze me in. All the guys in the office are great too!
Trent arrived on time, and alerted me when he was close by. He was professional, thorough and answered all of my questions. He left the area clean. I was very happy with my service and will definitely use "Ron the Sewer Rat" again and again to keep things moving in the right direction!
Lee came to inspect a home I'm looking to purchase and did a wonderful job. He let me watch the screen while he ran the camera through the line and explained what I was seeing and anything that could be an issue in the future. He was professional and respectful. I definitely recommend!
I am ecstatic with my experience with Ron the Sewer Rat company. They were able to send someone out to my house when it was convenient for me. Tim arrived on time. He quickly got to work and and my toilet is now flushing like it did when it was brand new! Tim was very neat and courteous and when he left there was no mess left behind. I will definitely use this company in the future. I will recommend them to friends and family members.
Kyle met me at the house we are looking at buying and was thorough and competent. He worked hard to find the place where he could inspect the sewer (not easy mind you!). He showed me the video and talked me through the details. Everyone at Ron the Sewer Rat was kind and accommodating. I hope I never need to call them, but if I do I am confident that they will be my go to folks!
I have used Ron the Sewer Rat for years. I've always had wonderful experiences and service. Tim was a wonderfully personable representative, answering my questions and concerns. Quickly identified the problem I thought it was. Service is always neat and fairly priced. Tim was excellent...I always recommend this service on Next Door Neighbor Diamond Lake
Received same day emergency appointment for my main line. My technician, Rod went above and beyond with this assignment. The job ran him behind a bit and he remained calm. With that said, he was friendly, helpful and very professional. I very much appreciated his time and service. I would recommend Rod and "Ron the Sewer Rat" for your plumbing needs!
We needed some help with a couple drains in our home that were backing up. A friend told us about Ron the Sewer Rat so we gave them a try. Lee showed up on time and did a great job of gently snaking out our basement and kitchen drains. He took great care in the work he did and made sure to clean up when he was finished. Very satisfied.
Phoned the business Thursday evening, 8pm. Left a VM (not urgent), but asked for a schedule the next day. Received phone call not too long after, close to 9 maybe. Connected w/ gentlemen and scheduled a call for next day (thank you!), and Kyle W arrived on-time. Kyle W was awesome. Professional, clean, pleasant. He worked at a rapid pace, but took care. We ended up needing two floor drains cleaned, and an object removed from one. Took Kyle quite some time because of the obstruction, but he was patient, calm, resilient, and took care of business. Left things clean, and dotted his Is, crossed his Ts. Nice job and thank you!
Great service! I was able to schedule a next day appointment, and Kyle did an amazing job. He had to do extra work to locate and access the sewer stack, but was quick, professional, and super informative about the state of my pipes. He went further to make sure there were no residual problems in my floor drain as well. To top it off, their pricing is very fair. Highly recommend.
These guys are simply the best and most experienced. Our main drain was clogged. Through our energy company emergency cleaning plan, another company came out. Not only could the other company not fix the problem, they were fairly certain that our pipes were broken and would require a very long and expensive fix. Ron the Sewer Rat proved them wrong and fixed the problem in no time. I will never deviate from using this company again.
Honest, dependable, knowledgeable, write his number down and call it first.The best service experience I've had in 40 years. Really. Unbelievably professional and efficient. Even had a fix for something that was not really part of the job. Excellent DVD of finished work for future home sale.
So happy that we called Ron the Sewer Rat. We like to support our local businesses so, based on multiple neighbors recommendations we felt like we would be in good hands and we were! Mike came out and was able to clean our drain with a high level of professionalism and efficiency. The price was well within reason for the work that was done. I will be calling them again for any future needs and will highly recommend to them to anyone needing this service!!! Thank you so much!13 out of 10 Highly recommend
Roots in the mainline had water backing up from the floor drain. Ron’s guys were able to squeeze us in their busy schedule and had the pipe cleaned in no time. Also used their camera to make sure there was nothing else that could cause a problem. They Recommend a very reasonable approach to maintaining the pipe so we don’t get water backing up again.
Jeff is my new hero. He came here to do some regular maintenance on my main drain, noticed something else wasn't working right, and was able to fix it quickly. This is my second time using your services and I will call again when I need you. Well done!
Jeff just cleaned our main sewer line to the street. We have a treed lot and an old line. Interesting to watch the camera going through the line. He was very careful and cleared years of tree roots. Personable & efficient.
Cannot say enough about Ron The Sewer Rat and "gang". Every single person I came in contact with was knowledgeable, helpful, professional, respectful, educational and empathetic. Without going into detail, a previous sewer service company that snaked our line solely for a preventative maintenance request (no previous backups) ended up in 3 backups within 9 days of their first snaking. In a panic, I reached out to Ron The Sewer Rat. I am sure that the person on the other end of the phone I am sure suspected I was having a "sewer" meltdown. From that first call followed by the amazing technician that came to the house, to all the communication, identification of the problem and recommended optional solutions I stepped off the cliff. I had answers and respect. I received far more than I could ever expected. The verb "exceeded" does not touch the height of my experience with Ron The Sewer Rat. I will never recommend anyone else to my colleagues, clients, friends, family and beyond.Thank all of you for your incredible service!
This company is great!! I won’t use anyone else. We aim to have the tree roots removed from our sewer line every year as preventive maintenance, and these are the people we call. Always punctual, always professional, reasonable price.Today, the guy who removed the roots even sent a camera down to make sure he got all of them, and it was reassuring to know that the 107 year-old line itself is in good condition. Using the camera to double check their work (without my even thinking to ask) is above and beyond, in my opinion. A+
Mike, co-owner of Ron the Sewer Rat, saved me big time! I was told by a previous plumber that I would need to dig up my front yard and replace a significant portion of my sewer line to the tune of $6,000. Mike was in and out within 90 minutes and cleared my root blockage for less than $350. Appreciate the honesty, high expertise, knowledge and doing the right thing! Very happy and highly recommend!
Excellent service, I would recommend to anyone. Another company, through centerpoint’s home service plus, was out 3 times, each time telling me it was all fixed. Well, it wasn’t; I still had main drain overflows. Finally gave up on that company and called Ron. Lee figured it out in 30 minutes and fixed it! Very helpful, easy to understand, friendly, and very reasonably priced. Now, to cancel home service plus and rely on Ron....
Fantastic service, Lee came out in the evening and cleared our sewer line. The people I spoke with, Peter and Lee were very professional and thorough. Lee left the site clean and dry. They went above and beyond my hopes and expectations. I also thought their prices are very reasonable. I highly recommend this company.
I would recommend this company to anyone. I have been so impressed with them. They have been out to my house a few times and have exceeded my expectations every single time. So professional, knowledgeable, and reasonably priced. I am one happy customer! Peter is one of the nicest workers I have ever met. So thankful for their services.
Ron the Sewer Rat is the best. I used them from 1976 to 2010. Owners Ron, then Lee never let me down for 34 years! Highly recommend. Honest, reliable and a great Minneapolis business. I wish you had an annex now in Scottsdale, we need you down here!
Had some basement floor drain issues. Flooded our basement and we had a major company come out to snake the main line etc... Paid over $500 and yet the problem returned. Lee from Ron the Sewer Rat came out and fixed everything quickly and professionally. Very impressed and thankful as it seems like a lot of people in the "business: are ready to make an extra buck because they know you are helpless and have no clue as to what's going on. I trust them and highly recommend Ron the Sewer Rat to anyone.
After Ben Franklin, Ron the Sewer Rat is a breath of fresh air. Thank you for doing what should have been done in the first place. Quick, fair, affordable, informative, expert, trustworthy, and happy to help me... I will never call anyone else in the future.
Called several companies today and got the usual waiting list of 2-3 days or a quote that was ridiculous for a kitchen drain issue. Chris was able to come out this morning and fixed my drain perfectly. He also fixed the pipes under the sink so they no longer drip. Very professional and courteous...they are my new go-to plumber for any and all future issues! THANK YOU !
Thank you! I would highly recommend this company. They were on time, highly professional, done in under 30 minutes and came in under the quote! They will definitely always be my first call for Sewer needs!